Email spam is the bane of all our existences. On the other hand, being able to send (legit) emails to customers and actually have them land in inboxes is absolutely essential to run just about any business. With that in mind, a variety of Email Blacklists came about and are maintained by various organizations, to help ESP’s sort out the good senders from the bad. But what happens when a particular Email Blacklist goes from being a force for good, to rather blatant monetary extortion? Continue reading Email Service Providers – It’s Time to Stop Using UCEPROTECT
I sell premium WordPress plugins using the popular Easy Digital Downloads (EDD) plugin for WordPress. It’s a great business except for one aspect — fucking crazy customers, assholes, and scammers.
Don’t get me wrong, most customers are just fine. Some are even nice people! But the small % of crazies are simply draining, even demoralizing to deal with. I’m talking about customers who demand you implement some custom feature, and when you ever so politely say “no” they freak out and leave 1-star reviews every place they can find. Customers who abuse you and your staff in support tickets, treating you like fucking slaves at their every beck and call (and God help you if you take more than 24 hours to solve whatever they want!). Or scammers who chargeback their payment through their bank/credit card company, rather than spend the 30 seconds it would take to ask us for a refund!
If you sell WordPress plugins, or any other digital product using EDD, you know exactly who I’m talking about.
Upwork is Bullshit.
My business has been growing (hence the recent dearth of posts here on this blog… sorry!), and it’s time for me to hire some more help. I decided to give Upwork a try. I created an account, posted my job, and 23 minutes later they permanently banned me from the site. Really.
My startup tech business has been growing, and I decided it was time to bring in some help to keep up with things like emails, customer service, and so on. I’m not successful enough yet to hire an employee outright, so I started looking into getting a Virtual Assistant.
I read reviews about a company called Time Etc, and decided to give them a try. Now looking back, 3 months later, I wish I hadn’t. I can sum up my experience with Time Etc in one sentence: It’s a Scam. Once they get your money — and you have to pay them up front — they do everything to avoid actually doing the work you’ve paid them for.